Location:
1237 - 3rd Street,
Castlegar, BC, V1N 1Z6

Please Read Below for our Covid-19 Protocols

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Here are some of the steps we are taking to ramp up safety:.

• Hand sanitizer, hand sanitizer, hand sanitizer-EVERYWHERE!!! It’s our new best friend :) Please sanitize your hands as soon as you enter the clinic and when you enter the treatment rooms

• Masks are mandatory for Practitioners & Patients because we have to get close and can not maintain a safe distance during treatments etc.

  • Patients can bring their own mask (non-medical/homemade masks are ok)

  • We will provide patients with a surgical mask if needed (they are at reception desk as you enter clinic- Blue side goes out). Please sanitize hands after putting mask on.

  • Practitioners will be wearing surgical masks

• Glass Reception Area added to help with physical distancing.

• HEPA Air Purifiers in waiting area and treatment rooms.

• Maximum 6 Patients in waiting area– New paging system will call your cell (if needed).

• More time between appointments to allow for deeper cleaning

• Frequent cleaning of high touch surfaces throughout the clinic eg. waiting area, chairs, washrooms, doorknobs, debit machines etc.

• Daily Covid Pre-screening of Patients and Staff, to limit possible exposure.

 

Note: We are following guidelines from the Provincial Health Authority, BC CDC, Worksafe to ensure the highest levels of safety for our patients and staff.

 

Please continue reading for more details & important information about our Covid protocols.

 

Before your appointment:

- Regulators require mandatory daily Covid -19 Pre-screening of Patients & Staff.

• Pre-screening is the most important step in preventing the spread of Covid-19.

  • The goal is to identify anyone at risk of spreading Covid-19 and making sure they stay home if they have even the slightest symptoms.

  • Patients should cancel their appointment if they have any of the symptoms listed on the survey that are not related to a known pre-existing condition or a suspected injury. Call us and we can advise how to proceed.

    • If you are not sure if your symptoms qualify, call us and we will assist you.

    • There will be no cancellation fees for Covid related cancellations.

    • Try to give us as much notice as possible, so we can try to fill your spot.

 

• Please check your email regularly as you will receive a Pre-screening Survey within 24hours of each appointment. This is mandatory.

  • If you don’t fill out the email survey, we will have to call you and screen you over the phone prior to your appointment.

 

• Patients will also be pre-screened by their practitioner at the time of their appointment.

  • Patients will be required to fill out and sign a Covid 19 Patient Declaration & Consent Form

  • This screening may include temperature testing (forehead thermometer) and oxygen testing (pulse oximeter) if required.

 

• Staff is pre-screened daily (including temperature and oxygen levels with a pulse oximeter).

  • Staff will not be able to go to work if they have any symptoms related to Covid-19.

    • We will always err on the side of caution.

    • BC CDC guidelines will be used for monitoring symptoms, determining if testing is required, and assessing when to return to work.

• Please be accept our apology if we have to cancel your appointment on short notice and be assured that we will reschedule you as soon as possible.

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Please feel free to call us at 250-304-8700 or email us at head2toecastlegar@gmail.com if you have any questions.

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Take care out there and stay safe 😊

Dr. Sandy, Colleen, Jana, Brooke, Ericka, Andrea, Mariah, & Dr. Trent